| No. |
Title |
Date |
| 17 |
How do I do self-test print? |
2025.
07.03 |
Go to : Setting -> Control Tab, and click Self Printing.
|
| 16 |
How do I ensure the best maintenance for my printer? |
2025.
07.03 |
1. To keep your printer in optimal condition, clean the blue cleaning roller every time you replace the ribbon.
2. Additionally, use the cleaning kit to perform a thorough cleaning of the printer once a month.
|
| 15 |
How can I include encoding options to my current printer? |
2025.
07.03 |
You may purchase encoding option and assemble them yourself. We will provide step by step instruction along with the encoding option.
|
| 14 |
How can I improve the security of printed cards? |
2025.
07.03 |
In Card Designer X, use the Overlay Image feature to embed a UV-active image on the overlay panel for enhanced card security.
|
| 13 |
Why is the text in the printed image not sharp? |
2025.
07.03 |
Go to: Settings → Image Tab, and apply the Erode option for better text definition.
|
| 12 |
Why is the print quality poor when using a monochrome ribbon? |
2025.
07.03 |
Go to: Settings → Image Tab, then enable the Matte option and select High Quality print mode.
|
| 11 |
Why is the print too light or too dark? |
2025.
07.03 |
Adjust the print intensity by navigating to: Settings → Control Tab → Advanced Settings → Intensity Level.
|
| 10 |
What should I do if the ribbon tears during printing? |
2025.
07.03 |
1. Use tape to reconnect the torn ribbon, reinstall it into the printer, then press the Ribbon Set button to wind past the damaged section.
2. Ensure that the intensity of each panels, printing position of the card is within the limitation as these settings can lead to ribbon tears during printing.
|
| 9 |
Why is the printer using the wrong ribbon panels during printing? Or shows error 42 |
2025.
07.03 |
1. Go to: Settings → Control Tab → Advanced Settings → Ribbon Sensor Value
*** The ribbon sensor value should be within the range of 530 ~ 560
*** If the value appears abnormal, reset it.
2. Remove the ribbon from the printer. Click Load -> Get -> Save
|
| 8 |
Why is there a wrinkle on the printed card? |
2025.
07.03 |
Adjust the print intensity by navigating to: Settings → Control Tab → Advanced Settings → Intensity Level.
|
